Dear Mr ********,
Thank you for taking the time to contact us.
We take great pride in the quality of our Food and I’m concerned that you feel our Cheese and Onion and Corned Beef Pasty’s have deteriorated in their taste over the years.
I’ve passed your comments onto our Technical Team and as soon as I’ve had their response I’ll come back to you.
In the meantime if I can help with any further queries or concerns please don’t hesitate to contact me.
Yours sincerely ,
Customer Contact Team
I have to admit I did have a giggle to my self when I read that they “take great pride in the quality of their food” well if that is the truth why didn’t anybody from Greggs notice that their pasties taste like, well nothing. Anywho I am quite interested now to see what their technical team have to say for them selves.